Privacy policy
Privacy policy
Last updated: 2 May 2026
DocPilot IA values the protection of personal data. This policy explains what data may be collected on DocPilotIA.com, why it is used and what rights you have.
1. Data controller
The controller for data collected through DocPilotIA.com is:
DocPilot IA
Contact email: contact@docpilotia.com
The publisher’s identification details are provided in the website’s legal notice.
2. Data collected
DocPilot IA may collect the following data:
- first and last name;
- email address;
- the subject and content of a message sent through the contact form;
- information voluntarily provided in a form;
- newsletter or waiting-list registration data;
- technical data relating to website browsing;
- data needed to measure website traffic and keep the website working properly.
3. Data you should not send
Users are asked not to send sensitive data through the website’s forms, including medical or financial information, confidential administrative information, login details, passwords or personal documents.
4. Purposes of collection
Collected data may be used to:
- respond to enquiries sent through the contact form;
- send a free resource;
- manage newsletter or waiting-list registrations;
- provide information about DocPilot IA resources, training, books, guides, electronics kits or products;
- improve the website’s content and operation;
- measure website traffic;
- maintain the website’s security and upkeep.
5. Legal basis
Depending on the circumstances, processing may be based on:
- the user’s consent, particularly for newsletter registration or downloading a free resource;
- DocPilot IA’s legitimate interest, particularly in responding to an enquiry received through the contact form;
- the performance of pre-contractual or contractual measures when an enquiry concerns a product or service;
- compliance with legal obligations, where applicable.
6. Newsletters, free resources and waiting lists
When you request a free resource, subscribe to a newsletter or join a waiting list, your email address may be used to send you:
- the resource you requested;
- useful information relating to DocPilot IA;
- announcements of new content;
- information about forthcoming training, books, guides, kits or products;
- a moderate amount of educational or commercial communications.
You can unsubscribe at any time using the unsubscribe link in emails or by contacting DocPilot IA.
7. Contact form
Information sent through the contact form is used solely to handle and respond to the enquiry.
It must not contain sensitive or confidential information.
8. Digital products and payments
Digital products may be presented on DocPilotIA.com and sold through Payhip.
When you click a Payhip purchase or download button, you are redirected to an external platform. Data relating to payment, ordering, downloading and file delivery is processed by Payhip under its own terms and policies.
DocPilot IA does not store users’ bank details directly.
9. Hosting and technical service providers
The website is hosted by Squarespace.
DocPilot IA may use technical service providers to operate the website, manage forms, send emails, measure website traffic, take payments or deliver digital products.
These providers may process certain data solely as part of their services.
10. Cookies and traffic measurement
The website may use cookies or similar technologies to:
- keep the website working properly;
- improve the user experience;
- measure website traffic;
- analyse website performance;
- enable certain features.
Where necessary, a cookie banner or management module may be used to collect the user’s consent.
11. Retention period
Data is retained for a period proportionate to the purposes for which it was collected.
As a general indication:
- contact messages may be retained for the time needed to handle the enquiry;
- newsletter data is retained until the user unsubscribes;
- order data may be retained by the sales platform used in accordance with applicable legal obligations;
- technical data may be retained for a limited period depending on the tools used.
12. Data sharing
DocPilot IA does not sell users’ personal data.
Certain data may be passed to technical providers needed to operate the website, including Squarespace, Payhip, email tools, form tools, analytics tools or payment services.
13. Security
DocPilot IA implements reasonable measures to protect personal data against unauthorised access, loss, alteration or disclosure.
However, no online transmission or storage system can guarantee absolute security.
14. Your rights
Under applicable regulations, you may request:
- access to your data;
- rectification of your data;
- erasure of your data;
- restriction of processing;
- objection to certain processing;
- portability of your data where applicable;
- withdrawal of consent where processing is based on it.
To exercise your rights, you can contact:
15. Complaints
If you believe your rights are not being respected, you may lodge a complaint with the competent data protection authority.
16. Changes to this policy
DocPilot IA may amend this privacy policy to reflect changes to the website, the services offered or applicable regulations.
The applicable version is the one published on this page.